All services
Home & Services
A dedicated space and team at the heart of One Nation Paris Outlet to make your visit as pleasant, comfortable and easy as possible.
The Welcome & Services area provides you with all the information you need for your visit, as well as tourist tips for the region.
Contact Home & Services
Tel: +33 (0)1 72 87 90 11
Mail: contact@onenation.fr
To be found on level 0, Patio Cour de Marbre
Centralized tax removal
If you live outside the European Union, you are automatically entitled to 12% tax exemption on purchases of €100.01 or more made on the same day or within two days of each other in one or more One Nation Paris Outlet stores.
Service available in your Home & Services area.
Gift Card
The One Nation Paris Outlet Gift Card gives you the freedom to choose from the finest brands at discounted prices. Easy to use, the card is valid for 1 year and can be credited with any amount between €5 and €150.
HOW TO BUY A GIFT CARD
One Nation Paris Outlet gift cards are available HERE and in the Welcome & Services area.
Payment is by credit card.
To view your gift card balance, expiry date or transaction history, click HERE
Self-service telephone battery station
Low battery? Visit our self-service battery stations in front of The North Face stores and in our restaurants.
Simply scan the QR Code and follow the instructions to unlock the battery.
Plug in your phone and enjoy your shopping spree in the center with complete peace of mind.
Donate your clothes
What if you shopped differently?
Go to the Welcome & Services area of your One Nation Paris Outlet center to donate the clothes you no longer wear to the Red Cross and receive a 10% pass valid in participating boutiques.
HOW TO PARTICIPATE
Step 1: Bring your old clothes to the Welcome & Services area of our center;
Step 2: Receive a -10% pass valid in participating stores;
Step 3: Your clothes will be donated to the Saint-Quentin-en-Yvelines Red Cross.
WHICH DONATIONS ARE ACCEPTED?
We accept both new and used clothing.
All we ask is that they be: clean, dry, placed in a closed bag and shoes must be tied in pairs.
WHAT WILL HAPPEN TO MY CLOTHES?
Your clothes are delivered to the Saint-Quentin-en-Yvelines Red Cross for sorting by volunteers.
Those in good condition will be returned to the association's changing rooms. As part of clothing assistanceSome of the clothing collected is donated free of charge to the most disadvantaged people, while the rest is resold in "vestiboutiques", social and solidarity stores, at low prices.
Clothes in poor condition will be handed over by the association to professional organizations and reused as wiping cloths, padding, insulation...
HOW CAN I USE MY -10% PASS?
Your -10% pass is valid on the same day as your visit to the Welcome & Services area, in all participating stores. A list will be given to you with your pass. On presentation of this pass in participating boutiques, you will receive an additional discount of 10% on Outlet prices (excluding current promotions and in-store conditions).
Hands-free shopping
We consolidate your purchases in a single location.
For further information, please contact your Welcome & Services area at One Nation Paris Outlet.
Stroller loan
For your comfort and that of your children, One Nation Paris Outlet lends you strollers.
Go to the Welcome & Services area of the center.
Access for people with reduced mobility
One Nation Paris Outlet is equipped with wide aisles, elevators and adapted toilets.
Wheelchairs are available free of charge at the center's Welcome & Services area.
Express touch-ups
Perfectly executed alterations by experienced professionals: the Fil d'Or alteration shop lets you enjoy your purchases immediately.
Among the services offered by Fil d'Or :
Stopping - Invisible hems - Clothing manufacturing - Pressure - Upholstery - Fitting buttons - Zipper installation - Clothing processing - Lining - Fur touch-up - Leather touch-up - Widenings - Shortenings
Contact the retoucherie at +33 (0)1 61 38 22 58
To be found on level 0, Patio Cour de Marbre
Free parking
One Nation Paris Outlet offers a vast free parking lot with 1,250 spaces on 2 levels.
The parking lot also has charging points for electric cars..
Ecological car wash 100%
Take advantage of your Outlet shopping moment at One Nation Paris to have your vehicle professionally reconditioned: water-free, 100% eco-friendly.
Service to be found on level -1 of the center's parking lot.
Reservations can be made on : +33 (0)7 51 29 35 97
Monday to Thursday, 11 a.m. to 7 p.m.
Friday, 11 a.m. to 8 p.m.
Saturday, 10 a.m. to 8 p.m.
Sunday, 11 a.m. to 8 p.m.
Express Mobile Repair and Repurchase
Discover the Cash & Repair express repair workshop at One Nation Paris Outlet.
L'Atelier repairs smartphones, tablets, laptops, game consoles and connected objects, and also buys back your mobile devices at the right price.
To be found on level 0, Patio Cour de Marbre
Peaceful shopping
We would like to inform our valued customers:
- Smoking and vaping are prohibited in One Nation Paris Outlet.
- Pets are not allowed in the center, stores and restaurants, with the exception of guide dogs.
Thank you for your understanding.